Liverpool Community Feedback Survey results now available

Darren Jewell • 28 March 2026

Local Pulse Press has released the results of its Liverpool Community Feedback Survey, with two new reports capturing what residents said about local services, trust, transport, safety, governance and life across the Liverpool area.

The results of the Liverpool Community Feedback Survey are now available.

After a strong response from across the community, Local Pulse has released two reports setting out what local people had to say about the state of life in Liverpool and the performance of local government.

At a time when public confidence, service delivery and civic trust remain central local issues, the survey was designed to do something simple but important: give residents a structured way to be heard.

Respondents were asked about the condition of roads, footpaths and public spaces, how safe they feel in their suburb, the pressures of commuting and toll costs, the performance of Council across core service areas, trust in leadership, and awareness of the Public Inquiry into Liverpool City Council.

The result is not just a collection of individual comments. It is a substantial body of organised community feedback that helps show what residents say is working, what is not, and where frustration is being felt most clearly.

Two reports have now been released.

Stakeholder report

The Stakeholder Report is the fuller and more detailed version. It is intended for councillors, candidates, community organisations, advocates, media, and others seeking a deeper picture of the survey findings and the broader themes that emerged.

Community Summary Report

The Community Summary Report is a shorter public-facing version that draws out the major findings in a more accessible format for general readers.

These reports are not presented as a scientific poll of the entire population. They are something different, and still valuable: a serious local record of what hundreds of people chose to say when given the opportunity to speak about the condition of their community and the direction of their Council.

That matters.

Too often, local debate is driven by isolated anecdotes, factional noise, or whoever happens to dominate a comment thread on a given day. What this project offers instead is a more grounded snapshot of community sentiment – not perfect, not exhaustive, but far more useful than guesswork.

For Local Pulse, that is the point. Good local coverage should not only report what officials say or what institutions decide. It should also create space for the community to speak in an organised and visible way.

The Liverpool Community Feedback Survey was part of that effort.

Anyone wishing to read the reports can now request a copy by clicking the link below. Links to both the Stakeholder Report and the Community Summary Report will be sent by email after the request form is submitted.

Thank you to everyone who took the time to participate in the survey and contribute to the project.

This is community feedback in its own words, brought together in one place. And in Liverpool, that is worth paying attention to.